Last Updated: October 31, 2024 (prior version available here)
Effective Date: November 30, 2024 (see Section 19 for further details on when these Terms take effect).
This Site Terms of Service Agreement (“Terms”) governs your use of the CAMEO® marketplace platform offered by Baron App, Inc., doing business as Cameo (“we”, “us”, or “Cameo”), including our website (cameo.com), mobile application (“App”), and services we provide through them (collectively, the website, App, and services referred to as our “Site”). “You” refers to you as a user of the Site.
These Terms apply to users of, including visitors to, our Site. Use of our Site is also subject to our current Acceptable Use Policy and Community Guidelines. Your use of our Site as a Talent User (defined below) is governed by the Talent Terms of Service. (“Talent Terms”).
The Site is not intended for use by individuals or businesses in the European Economic Area.
PLEASE READ THESE TERMS CAREFULLY. By using our Site or otherwise indicating your acceptance (for example, by agreeing when creating or logging into your account, clicking “I Agree,” etc.), you represent and warrant that you have read, understand, and agree to be bound by these Terms. If you do not agree, do not access or use our Site.
NOTICE OF WAIVER OF CLASS ACTIONS, REPERESENTATIVE ACTIONS, AND JURY TRIAL: Section 17 of these Terms contains provisions governing how claims that you and Cameo have against each other are resolved, including any claims that arose or were asserted prior to the “Last Updated” date at the top of these Terms. It contains an agreement that will, with limited exceptions, require disputes between you and Cameo to be resolved solely on an individual basis and without a jury. Unless you opt out of the agreement as described in Section 17: (1) you may pursue claims and seek relief against us only on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding; and (2) you waive your right to have a jury trial on your claims.
By creating an account on our Site, you agree to provide true, accurate, current, and complete information. You agree not to create a Site account using a false identity or providing false information or if you have previously been removed or banned from our Site. You are responsible for maintaining the confidentiality of your Site account information, including your username and password. You are responsible for all activities that occur on or in connection with your Site account and you agree to notify us immediately of any unauthorized access or use of your Site account. You acknowledge and agree that we are not responsible or liable for any damages, losses, costs, expenses, or liabilities related to any unauthorized access to or use of your Site account.
You acknowledge and agree that:
Some products or services offered through the Site may have additional terms and conditions (“Additional Terms”). By using that product or service, you agree to the Additional Terms. To the extent that the Additional Terms conflict with any of these Terms, these Terms will govern unless the Additional Terms say that some or all of these Terms don’t apply.
From time to time, Cameo may offer sales or discounts. The additional terms of such offers can be found on our Sale/Discount Terms page.
Copyright Agent:
Baron App, Inc. d/b/a Cameo
2045 West Grand Avenue, Suite B
PMB 71534
Chicago, IL 60612-1577
agent@cameo.com
If you do not follow these requirements, your notice may not be valid. Please note, only notices of alleged copyright infringement should be sent to our Copyright Agent.
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and share personal information and other data. By using our Site, you agree to our Privacy Policy.
Our Site may contain links to social media platforms or third-party websites. You acknowledge and agree that: (a) the link does not mean that we endorse or are affiliated with the platform or website; and (b) we are not responsible or liable for any damages, losses, costs, expenses, or liabilities related to your use of the platform or website. You should always read the terms and conditions and privacy policy of a platform or website before using it.
You acknowledge and agree we may change or discontinue any aspect of our Site at any time, without notice to you.
You may cancel your Site account at any time by contacting a member of the Cameo team at hello@cameo.com. We reserve the right to terminate access to our Site to any person, including you, at any time, for any reason, in our sole discretion. If you violate any of these Terms, your permission to use our Site automatically terminates.
You agree to indemnify, defend, and hold harmless Cameo and its parents, subsidiaries, affiliates, officers, employees, directors, shareholders, agents, partners, vendors, and licensors (each, a “Cameo Party,” and collectively, “Cameo Parties”) from and against any and all claims, costs, proceedings, demands, losses, damages, and expenses (including reasonable attorneys’ fees and costs) of any kind or nature arising from, out of, in connection with, or relating to: (a) these Terms; or (b) use of our Site. Cameo may select counsel for and control the defense of any claim that you are indemnifying. You will reasonably cooperate with us in connection with any claim.
We may change these Terms. If we do, we will post the revised Terms on our Site and, in the case of any material change, update the “Last Updated” date at the top of these Terms. Any portion of the revised Terms granting a license to you will be effective on the Effective Date. All other portions of the revised Terms will be effective upon the earlier of: (a) your acceptance of the revised Terms (for example, by agreeing when you create an account or login to an existing account, or by using or continuing to use our Site after the revised Terms have been posted); or (b) the “Effective Date” listed at the top of the revised Terms. If the Effective Date differs from the Last Updated date, we will make a link available to the prior version of these Terms during the intervening period.
PLEASE READ THE FOLLOWING CAREFULLY. By using the product or service, you agree to the applicable additional terms that apply (which are Additional Terms as described in Section 5 of the Site Terms of Service (“Site Terms”)). These Additional Terms will be governed by, and are incorporated into, the Site Terms. Terms that are defined in the Site Terms will have the same meaning in these Additional Terms.
From time to time, we may change these Additional Terms. If we do, we will give you notice by posting them on our Site and updating the “Last Updated” date. The revised Additional Terms will be effective immediately. By using or continuing to use this product or service, you represent and warrant that you have read, understand, and agree to these Additional Terms.
Last Updated: March 3, 2021
You may join a Fan Club from the Talent User’s profile page on our website or App; currently, you must download and use the App to participate.
Unfollowing will not cancel any subscription to a Paid Feature.
A Talent User may offer Followers the opportunity to subscribe to other features such as VIP membership (each, a “Paid Feature”) which may also include the ability to post Messages.
Deleting the App from your device will not cancel your subscription to a Paid Feature.
You acknowledge and agree that:
Last Updated: May 4, 2023
A Talent User may offer you the opportunity to send a paid direct message to that Talent User as permitted through the Cameo Direct feature (if the feature is available), as indicated on the Talent User’s profile page.
If a Talent User offers the Cameo Direct feature, the price for each Message is displayed on the Talent User’s profile page and on the purchase button in the App when you send the Message. The price for each Sticker is displayed in the Cameo Direct feature. You agree to pay all amounts due in accordance with the payment terms in effect at that time.
You acknowledge and agree that:
Last Updated: April 13, 2020
These Additional Terms (which are Additional Terms as described in Section 5 of the Site Terms of Service (“Site Terms”) govern your use of the Customer Referral Program (defined below). “You” and “User” refers to you as a user of the Site and of the Customer Referral Program.
Without limiting the foregoing, we reserve the right to review and investigate activities undertaken in connection with the Customer Referral Program and suspend your Site account, revoke all Customer Referral Fees, or take other action in our sole discretion.
Last Updated: September 7, 2020
You acknowledge and agree that your payment for a Political Cameo Product:
Last Updated October 31, 2024
If you sign-up to receive text messages from Cameo, you agree to receive recurring automated promotional and personalized marketing text (e.g., SMS and MMS) messages from Cameo, such as cart reminders, to the mobile telephone number you provided when signing up or any other number that you designate. This includes text messages that may be sent using an automatic telephone dialing system. Consent to receive automated marketing text messages is not a condition of any purchase. Message and Data rates may apply.
Message frequency may vary. Cameo reserves the right to alter the frequency of messages sent at any time, so as to increase or decrease the total number of sent messages. Cameo also reserves the right to change the short code or phone number from which messages are sent.
Not all mobile devices or handsets may be supported and our messages may not be deliverable in all areas. Cameo, its service providers and the mobile carriers supported by the program are not liable for delayed or undelivered messages.
By signing up for text messages, you also agree to our Privacy Policy and consent to use of your personal data by Twilio as described in their Privacy Policy, including to detect, prevent, or investigate security incidents, fraud, or abuse and misuse of Twilio’s platform and services.
Text the keyword STOP, END, CANCEL, UNSUBSCRIBE or QUIT to our short code to cancel. After texting STOP, END, CANCEL, UNSUBSCRIBE or QUIT to our short code you will receive one additional message confirming that your request has been processed. You acknowledge that our text message platform may not recognize and respond to unsubscribe requests that do not include the STOP, END, CANCEL, UNSUBSCRIBE or QUIT keyword commands and agree that Cameo and its service providers will have no liability for failing to honor such requests. If you unsubscribe from one of our text message programs, you may continue to receive text messages from Cameo and its affiliates through any other programs you have joined until you separately unsubscribe from those programs.
Text the keyword HELP to our short code.
If you are experiencing any problems, please email help@cameo.com or submit a help ticket at https://help.cameo.com/en/support/tickets/new
Last Updated: February 24, 2021
Nonrefundable; Not for Resale. A Gift Card may not be resold; resale or attempted resale is grounds for immediate cancellation of the Gift Card without compensation or further notice. A Gift Card is not refundable or redeemable for cash, except where required by law. A recipient of a Gift Card may not transfer or assign the Gift Card.
Geographic Restrictions. Gift cards may only be purchased and redeemed by individuals in the United States, using a payment method that was issued in the United States.
Note that the balance provided (whether by email or telephone) is an estimate only. In most cases, the price of each transaction will be debited immediately, but there may be times when the updated balance is delayed.
Last Updated: February 11, 2022
These Additional Terms apply to your ownership and use of a Cameo Pass or any other non-fungible token issued by Cameo
(a “Cameo NFT”) and all of the Cameo products, services, features, events, opportunities, offerings, and benefits available to you when you own a Cameo NFT (“Cameo Privileges”).
Last updated: March 8, 2022
These Additional Terms apply when you buy physical goods and other non-digital merchandise, (“Cameo Merchandise”) at any online or brick-and-mortar Cameo store, including pop-up Cameo stores and events, subject to these terms (collectively, the “Cameo Store”). Orders from the Cameo Store may be fulfilled in whole or in part by any Cameo affiliate, division, or subsidiary, including Represent.com (a division of Cameo), by third parties such as Talent participating in the sale of Cameo Merchandise, or by our service providers.
Last Updated: March 3, 2020
Your use of our Site (collectively, the CAMEO™ website, mobile application (“App”), and services we provide through them) is governed by this Acceptable Use Policy. Terms that are defined in the Site Terms of Service or Talent Terms of Service will have the same meaning in our Acceptable Use Policy.
You are responsible for your use of any CAMEO Video, your Site account, our Site, and any Submission (if you are a Site user) or Talent Content (if you are a Talent User). Our goal is to create a positive, useful, and safe user experience. To promote this goal, we prohibit certain kinds of conduct that may be harmful.
For clarity, your use of any CAMEO Video includes use anywhere (on our Site or otherwise).
Last Updated: October 31, 2024 (prior version available here)
Effective Date: November 30, 2024 (see Section 21 for further details on when these Terms take effect).
This Talent Terms of Service Agreement (“Terms”) governs your use as a talent user of the CAMEO™ marketplace platform offered by Baron App, Inc., doing business as Cameo (“we”, “us”, or “Cameo”), including our website (cameo.com), mobile application (“App”), and services we provide (collectively, the website, App, and services referred to as our “Site”). “You” and “Talent User” refer to you as a talent user of the Site.
These Terms apply solely to Talent Users of our Site. Use of our Site is also subject to our current Acceptable Use Policy / Community Guidelines. Any use by you of our Site other than as a Talent User is governed by the Site Terms of Service. (“Site Terms”).
PLEASE READ THESE TERMS CAREFULLY. By using our Site as a Talent User or otherwise indicating your acceptance (for example, by agreeing when creating or logging into your account, clicking “I Agree,” etc.), you represent and warrant that you have read, understand, and agree to be bound by these Terms. If you do not agree, do not access or use our Site as a Talent User.
NOTICE OF WAIVER OF CLASS ACTIONS, REPERESENTATIVE ACTIONS, AND JURY TRIAL: Section 19 of these Terms contains provisions governing how claims that you and Cameo have against each other are resolved, including any claims that arose or were asserted prior to the “Last Updated” date at the top of these Terms. It contains an agreement that will, with limited exceptions, require disputes between you and Cameo to be resolved solely on an individual basis and without a jury. Unless you opt out of the agreement as described in Section 19: (1) you may pursue claims and seek relief against us only on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding; and (2) you waive your right to have a jury trial on your claims.
1. Participation in the Cameo Marketplace
2. Cameo Videos
From time to time, a user of our Site (“User”) may request one or more video recordings (each, a “CAMEO Video”) from you through our Site.
3. Business CAMEO Videos
You may choose to offer CAMEO Videos for promotion and/or endorsement of a product, service, brand, or business of a single commercial business or not-for-profit or governmental entity (each, a "Business") or for Business communications, such as employee recognition or a company-wide meeting, conducted and operated by the Business with greater than 1000 attendees and/or viewers (each, a "Business CAMEO Video"). Except as noted, each Business CAMEO Video is a CAMEO Video under these Terms. Absent Cameo's prior written approval, each Business CAMEO Video must be exclusively in English.
4. Fees & Payment
Fees and Payment Representations and Warranties: You represent and warrant that: (i) except as set forth in Section 4.g., CAMEO Videos are not, and are not intended to be, covered by any union or guild collective bargaining agreement, management, agency, or similar agreement, and there will be no residual or any other type of payment or contribution due from Cameo to you, to any third-party related to you or on your behalf, to any union, guild, pension plan, health plan, management, agent, or other similar person or entity pursuant to any collective bargaining agreement, in connection with any CAMEO Video, payment from us to you, or our Site; (ii) Cameo is not responsible for, and will not make any deduction to payments made to you for any fees, commissions, costs, expenses, or payments of any kind to or with respect to any third party, including any manager, agent, attorney, representative, or service provider, in connection with any revenue earned by or payments made to you in connection with our Site; and (iii) Cameo is not responsible for any contributions, payments, taxes, or deductions for Social Security, retirement benefits, unemployment insurance, annuities, or pension or welfare fund payments required by law or any labor union, or any withholding or taxes (other than Sales Tax Cameo collects in relation to a purchase).
Payment: You agree to register with the third-party payment provider selected by Cameo, which Cameo may change in its sole discretion. You may not use a payment provider other than the one selected by Cameo. You will provide the payment provider any information required in order to receive payments via the payment provider, e.g., information about the bank account that you own at a regulated financial institution. Any payments due to you from Cameo will be made via the payment provider. If available, you may transfer funds from your Cameo account to your bank account by submitting a payment request. Your request will be processed by the payment provider. If not available, Cameo will submit the payment request, for processing by the payment provider. In addition, Cameo may, in its sole discretion: (i) transfer funds from your Cameo account to your bank account, including in the case of account inactivity; and (ii) restrict or prohibit withdrawals in excess of any threshold chosen by Cameo. If you do not provide the payment provider with all required information, you may not be able to receive the payments due to you. Cameo will not be responsible for any damages, delays, losses, costs, expenses, or liabilities arising out of or in connection with your inability to receive payments as a result of your failure to provide such information. You acknowledge and agree that Cameo does not operate, own, or control the payment provider; and your use of any payment provider is subject to the terms and privacy policies of that payment provider. You agree that we are not responsible for any delay, failure, damage, or liability caused by a payment provider, any other third party, a force majeure, or your failure to timely or properly set up an account with the payment provider or otherwise provide requested information for payment. Other than with respect to any payment to or deduction by the application platform (as set forth in Section 4.b). Cameo will be responsible for fees, costs, and expenses incurred in connection with the payment provider selected by Cameo. Unless otherwise agreed by Cameo in writing, you acknowledge and agree that you are solely responsible for any other fees, costs, and expenses, including with respect to your bank account and foreign exchange fees. Notwithstanding anything to the contrary contained in these Terms, if Cameo, in its sole discretion, believes that any fraud, money laundering, or other violation of law or regulation is taking place on or in connection with our Site, you acknowledge and agree that we may withhold, delay, or seek repayment of any payments we believe, in our sole discretion, are related to the violation.
Currency: Payments via the payment provider are in U.S. dollars unless the payment provider permits you to choose another currency and you do so.
Fundraising: If you identify any entity on your booking page or elsewhere on our Site as a charitable organization or a recipient of any funds that you are raising (each, a “Charity”), you: (i) represent and warrant that you will comply with all applicable laws and regulations relating to that identification or the Charity, including making disclosures, registering, or entering into any agreement, such as a commercial co-venturer agreement; (ii) acknowledge and agree that we have the right in our sole discretion to reject your identification or the Charity; (iii) represent and warrant that the Charity is and will remain in good standing at all times the identification is used, that within 48 hours of your receipt of our request, you will provide us with written evidence of the Charity’s good standing and charitable status in all applicable jurisdictions, and that you will promptly remove the identification if the Charity ceases to be in good standing; (iv) represent and warrant that you will be responsible for making any payment to the Charity (unless we expressly agree in writing in advance to do so on your behalf and in satisfaction of our payment obligations to you under these Terms); and (v) represent and warrant that you have all rights necessary to authorize use of the Charity’s name and logo in connection with (and on) our Site, in the identification, and in any social and other media. You further acknowledge and agree that we may add a statement to your booking page disclaiming a connection between Cameo and the Charity, as we determine in our sole discretion.
Influencer Agreements: Notwithstanding Section 4.c. or any other provision of these Terms to the contrary, for any Business CAMEO Video you choose to fulfill, you may, in your discretion and subject to any obligations between you and the Screen Actors Guild – American Federation of Television and Radio Artists (“SAG-AFTRA”), choose to produce such Business CAMEO Video pursuant to the terms of the Talent-Produced Cameo for Business Sponsored Content Agreement or another Influencer-Produced Sponsored Content Agreement made available by SAG-AFTRA (each, an “Influencer Agreement”). In the event you choose to produce a Business CAMEO Video pursuant to an Influencer Agreement, you represent, warrant and covenant that: (i) your qualifying loan-out company (“Lender”) is, or will become in connection such Influencer Agreement, a SAG-AFTRA signatory in good standing; (ii) you and Lender shall be solely responsible for compliance with the terms of the Influencer Agreement, including, without limitation, ensuring that benefit plan contributions are made as required by the Influencer Agreement; (iii) Cameo and the User shall have no obligation to you or your Lender other than as set forth in these Terms; and (iv) with respect to any dispute between you and/or your Lender, on the one hand, and a User and/or SAG-AFTRA, on the other, Cameo shall not be added as a party to any such proceeding without its express written consent but may intercede in its discretion. For more information on and to sign up to produce your Business CAMEO Video pursuant to an Influencer Agreement, please visit here.
5. Talent Referral Program
We offer Talent Users and others who register on our Site as a talent referral source (“Cameo Partner”) the opportunity to provide their friends, families, or other personal contacts the unique referral code we provide you (“Code”) that a prospective talent user may use to apply to register as a talent user on our Site (“Referral Program”). To participate in the Referral Program, you must agree to the following Talent Referral Program Terms (“Referral Terms”), as well as the rest of these Terms:
6. Talent Content
7. Ownership
8. Additional Terms
Some products or services offered through the Site may have additional terms and conditions (“Additional Terms”). By using that product or service, you agree to the Additional Terms. To the extent that the Additional Terms conflict with any of these Terms, these Terms will govern unless the Additional Terms say that all or some of these Terms don’t apply.
9. Eligibility
10. Copyright and Intellectual Property Policy
Copyright Agent:
Baron App, Inc. d/b/a Cameo
2045 West Grand Avenue, Suite B
PMB 71534
Chicago, IL 60612-1577
agent@cameo.com
If you do not follow these requirements, your notice may not be valid. Please note, only notices of alleged copyright infringement should be sent to our Copyright Agent.
11. Privacy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and share personal information and other data. By using our Site, you agree to our Privacy Policy.
12. Third-Party Content and Interactions
Our Site may contain features and functionalities that link to or provide you with access to third party content, that is completely independent of Cameo, including CAMEO Videos, websites, platforms, directories, servers, networks, systems, information, databases, applications, software, programs, products or services, and the Internet in general. The contents of CAMEO Videos and other offerings that allow interactions with third parties, including Users, on Cameo are the sole responsibility of the people involved in those interactions. Cameo is not responsible for the content of the interactions you may have with third parties through CAMEO Videos or other offerings. However, Cameo may, in its sole discretion, intercede in selected interactions and you will reasonably cooperate with Cameo if it does so. You acknowledge and agree that Cameo will not be responsible for any damages, losses, costs, expenses, or liabilities incurred as the result of such interactions, including any requests or Submissions from Users. You agree to contact Users about matters relating to our Site only through the Site. You hereby release each Cameo Party (defined below) from claims, demands, and damages (actual and consequential) of every kind or nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such interactions or our Site. IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542 (AND ANY OTHER SIMILAR APPLICABLE STATE STATUTE), WHICH PROVIDES: A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.
13. Business Relationship with Cameo
14. Links
Our Site may contain links to social media platforms or third-party websites. You acknowledge and agree that: (a) the link does not mean that we endorse or are affiliated with the platform or website; and (b) we are not responsible or liable for any damages, losses, costs, expenses, or liabilities related to your use of the platform or website. You should always read the terms and conditions and privacy policy of a platform or website before using it.
15. Changes to our Site
You acknowledge and agree we may change or discontinue any aspect of our Site at any time, without notice to you. You acknowledge and agree we may change or discontinue any aspect of our Site at any time, without notice to you.
16. Termination and Reservation of Rights
You may cancel your Site account at any time by contacting a member of the Cameo team at talentsuccess@cameo.com. We reserve the right to terminate access to our Site to any person, including you, at any time, for any reason, in our sole discretion. If you violate any of these Terms, your permission to use our Site automatically terminates.
17. Disclaimers and Limitations on our Liability
18. Indemnification
You agree to indemnify, defend, and hold harmless Cameo and its parents, subsidiaries, affiliates, officers, employees, directors, shareholders, agents, partners, and licensors (each, a “Cameo Party, “ and collectively, “Cameo Parties”) from and against any and all claims, costs, proceedings, demands, losses, damages, and expenses (including reasonable attorneys’ fees and costs) of any kind or nature, arising from, out of, in connection with, or relating to: (a) these Terms; (b) use of our Site; (c) your negligence, misconduct, or fraud; (d) any action or inaction by you or anyone acting on your behalf; (e) any Organization or Affiliated Talent; (f) any Charity; (g) your status as a parent or legal guardian of a Talent User; (h) Talent Content; (i) Feedback; (j) your eligibility with the NCAA or any other association, group, authority, or organization referenced in Section 9.b; or (k) your participation in the Referral Program. Cameo may select counsel and control the defense of any claim that you are indemnifying. You will reasonably cooperate with us in connection with any claim.
19. Waiver of Certain Rights
20. Other Provisions
21. Changes to these Terms
We may change these Terms. If we do, we will post the revised Terms on our Site and, in the case of any material change, update the “Last Updated” date at the top of these Terms. Any portion of the revised Terms granting a license to you will be effective on the Effective Date. All other portions of the revised Terms will be effective upon the earlier of: (a) your acceptance of the revised Terms (for example, by agreeing when you create an account or login to an existing account, or by using or continuing to use our Site after the revised Terms have been posted); or (b) the “Effective Date” listed at the top of the revised Terms. If the Effective Date differs from the Last Updated date, we will make a link available to the prior version of these Terms during the intervening period.
PLEASE READ THE FOLLOWING CAREFULLY. By offering the product or service, you agree to the applicable additional terms that apply (which are Additional Terms as described in Section 8 of the Talent Terms of Service (“Talent Terms”)). These Additional Terms will be governed by, and are incorporated into, the Talent Terms. Terms that are defined in the Talent Terms or the Site Terms of Service (“Site Terms”) will have the same meaning in these Additional Terms.
From time to time, we may change these Additional Terms. If we do, we will give you notice by posting them on our Site and updating the “Last Updated” date. The revised Additional Terms will be effective immediately. By offering or using or continuing to offer or use the applicable product or service, you represent and warrant that you have read, understand, and agree to these Additional Terms.
Last Updated: March 3, 2022
Last Updated: May 4, 2023
Last updated: April 22, 2022